![]() There is also an option to divert incoming calls to voice mails. To deactivate call barring feature on outgoing international calls dial #331* Password #Ĭall forwarding is a phone service that enables users to forward or redirect incoming calls to another number, which can either be a cellular number or a landline.To bar all outgoing international calls only dial *331* Password #.To deactivate call barring on incoming calls dial #35* Password #.To block incoming calls dial *35* Password #.To deactivate call barring feature on outgoing calls dial #33* Password #.To enable the Call Barring option on outgoing calls dial *33* Password #.To Change Call barring password **03*330* Old Password * New Password * New Password # then and Send.The default password code call barring or call forwarding is 0000.Although this service may require an additional payment to the subscriber’s phone network or a third party. It is a service that allows mobile users to block incoming calls from specific phone numbers. If you’re going to put the current call on hold and accept the incoming call, dial 2Ĭall Barring is also called call blocking, call screening, or call rejection.If you want to pick a waiting call without disrupting the existing call, dial 1. ![]() To disconnect waiting call during an active call, simply dial *.To activate call waiting activation dial *43#.To check your call waiting status dial *#43#.They can also choose to ignore the incoming call or even make a conference call. They can place the first call on hold while they answer the incoming calls. Call Waiting USSD CodesĬall waiting is a telecommunication service where someone making a phone call will be notified of an incoming call on the same line. The use of simple USSD Codes is much faster and friendly to activate or deactivate call waiting, call forwarding, and call barring. Most mobile phones today come with options that are so confusing to enable and disable call waiting, call forwarding, call barring, and conference call options. Further Debug from the T1 SG would need to be handled.This article listed all USSD codes to activate and deactivate Call Barring, Call Forwarding and Call Waiting, and other related codes. If this does not correct the issue, then a call to TAC would suffice and I would strongly recommend. It is a very simple fix any competent ShoreTel Admin can do and will have absolutely "NO" effect on system operation It saves you time waiting and time explaining. Although it is seen from ILEC, CLEC providers who do not have the "AT&T" 5e switch guru'sīTW there is nothing magical in going to support mode and adding 2E or 3E It really depends on who is providing and it may also be an issue with an upstream or a downstream provider. I have only seen the issue on low cost/small phone companies.Actually this is pretty prevalent with Sprint and Verizon and have seen this with AT&T as well. It definately fixed our issues, immediately. Jlorenz's directions will get you there if you want to try it on your own. I would make sure that shoretel knows that you are doing it and why. They need to tell them that they want to add the 2E to the advanced settings section on your trunk. I need to block an incoming call number and do not see on their version how this is performed PBX Telecommunications Hardware. I would have your service provider call shoretel. Client running ShoreTel PBX with ShoreWare 12 Director. If you need more information, please let me know. Thank you for any help that you can offer. This is the only instance I know of this working. I checked her phone and sure enough, it was there. The funny thing is that I had a user come to me a few weeks ago and say that a call she was forwarded from our operator had the phone number listed. I found a thread regarding the 2E entry in the custom field of Trunk Group Dialing rules, but this didn't help. Incoming calls list the number as "caller ID unknown" and outgoing calls (to my cell phone for example) simply read "unknown." They assured me that caller ID was indeed enabled and should be working. I called AT&T yesterday and they tested the line. They don't return our calls, along with calls from their other clients.Īnyway, we have a PRI through AT&T. Please understand that I'm a complete novice at Shoretel systems and been put in this situation by our vendor. My company has a Shoretel system and we are having a problem with caller ID.
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